Privacy Policy for Digital Solution Foundry

Introduction

Welcome to Digital Solution Foundry (“Company”, “we”, “our”, “us”)! We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us at info@digitalsolutionfoundry.co.za.

When you visit our website digitalsolutionfoundry.co.za (“Site”) and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Site and our services.

This privacy policy applies to all information collected through our Site, and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Services”).

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we collect can include the following:

• Personal Information Provided by You. We collect names, email addresses, phone numbers, and other similar information.

• Job Application Information. If you apply for a job through our Site, we may collect additional information such as your resume, cover letter, and other employment-related details.

2. How We Use Your Information

We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:

• To Facilitate Account Creation and Logon Process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process.

• To Post Testimonials. We post testimonials on our Site that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial.

• Request Feedback. We may use your information to request feedback and to contact you about your use of our Site.

• To Send Administrative Information to You. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.

• To Protect Our Services. We may use your information as part of our efforts to keep our Site safe and secure (for example, for fraud monitoring and prevention).

• To Enforce Our Terms, Conditions and Policies.

• To Respond to Legal Requests and Prevent Harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

• Fulfill and Manage Your Orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Site.

• Administer Prize Draws and Competitions. We may use your information to administer prize draws and competitions when you elect to participate in competitions.

• To Deliver and Facilitate Delivery of Services to the User. We may use your information to provide you with the requested service.

• To Respond to User Inquiries/Offer Support to Users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

• For Other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Site, products, services, marketing and your experience.

3. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

4. Retention of Your Information

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

5. Protection of Your Information

We aim to protect your personal information through a system of organizational and technical security measures.

6. Your Privacy Rights

In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and South Africa, you have certain rights under applicable data protection laws. These may include the right to (i) request access and obtain a copy of your personal information, (ii) request rectification or erasure; (iii) restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

7. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

8. Contact Us

If you have questions or comments about this policy, you may email us at info@digitalsolutionfoundry.co.za or by post to:

Digital Solution Foundry

123 Business Road

Johannesburg, Gauteng

South Africa

This privacy policy was last updated on 27/05/2024.

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